PRIVACY POLICY — On Cloud Wine School

Last updated: 30th April 2026

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1. Who We Are

On Cloud Wine School provides online wine‑related education, digital courses, and in‑person tasting events. Contact email: enquiries@oncloudwineschool.com

As a sole trader, we act as the Data Controller for the personal data we collect.

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2. What Data We Collect

We may collect:

• Identity data — name, email, phone number

• Payment data — processed securely by our payment provider (we do not store card details)

• Booking information — event registrations, attendance

• Marketing preferences

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3. How We Collect Data

• When you create an account

• When you purchase a course or event ticket

• When you become a member

• When you contact us

• Through cookies and analytics tools

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4. Why We Use Your Data

We process your data to:

• Provide online courses and event bookings

• Take payments and send order confirmations

• Communicate essential service updates

• Improve our website and user experience

• Send marketing emails (only with your consent)

• Comply with legal obligations

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5. Sharing Your Data

We may share data with:

• Payment processors (e.g., Stripe, PayPal)

• Email marketing platforms

• Website hosting providers

• Analytics providers

We never sell your data.

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6. International Transfers

Some providers may store data outside the UK/EU. We ensure appropriate safeguards such as Standard Contractual Clauses.

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7. Data Retention

• Account data: while your account is active

• Transaction data: 6 years (legal requirement)

• Marketing data: until you unsubscribe

• Analytics data: per cookie lifespan

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8. Your Rights

You can request to:

• Access your data

• Correct your data

• Delete your data

• Withdraw consent

• Object to processing

• Request data portability

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For queries or to exercise your rights, contact enquiries@oncloudwineschool.

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